Questions
Questions about termites, fumigation and the warranty
How much does termite work cost?
It depends on the size of the house, the roof lines and attached buildings, and which warranty term you choose. We give a flat price in writing after the inspection, and none by phone for a house we haven’t seen.
How often do I need an inspection?
There’s no fixed rule. Many owners have one when they buy, when they sell, and when they see a sign. The five-year warranty includes a yearly check.
How do I know it’s drywood termites?
Small piles of tiny pellets, discarded wings near a light and tiny round holes in wood are the usual signs. An inspector can tell you what you have.
Do we have to leave during a fumigation?
Yes. Everyone, pets included, stays out from the day the tent goes up until the air is tested and the house is cleared. The dates and prep list come in writing before you book.
Is the treatment safe for my family and pets?
We can’t give a blanket answer. Our licensed applicators follow the label, tell you where people and pets must stay away and for how long, and give you the product list if you ask.
How long until I know it worked?
We can’t see inside every board, and results vary by house. The warranty exists for that reason: if live drywood termites turn up in the treated area within the term, we come back.
What if termites come back?
Call or text us. Inside the term of your warranty, we inspect and re-treat the affected area at no charge. The exclusions are on the warranty page.
Do you offer a no-contract option?
Termite work is a job, not a subscription. There is no monthly contract. The five-year term includes a yearly check, which is part of its terms.
Do you handle termites, and does a report guarantee anything?
We do, and no. A report records what the inspector saw. A warranty is a separate paper, written after treatment.
Where do you serve, and when can you come?
All of Maui. We book inspections on the next open weekday and give an arrival window, not an hour.
Still have a question?
Call us or send the address and we’ll reply on the next working day.